Privacy Policy

Privacy Policy

Introduction

Welcome to https://tile-sealing.storysurge.net (hereafter referred to as “Tile Sealing,” “we,” or “our”). We are committed to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This Privacy Policy outlines the details of how we collect, utilize, and safeguard your personal information in adherence to international data protection regulations, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our online presence, including our official website, mobile applications, online services, and products offered through https://tile-sealing.storysurge.net. However, please note that it does not extend to external platforms or third-party tools accessible via links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy guides the practices when users:

  1. Utilize our applications and services with an authorized account.
  2. Visit any of our websites linked to this Privacy Statement.
  3. Engage with us through various communication channels, including email, calls, or text messages/SMS.

Personal Data Collection

We collect multiple types of Personal Data, which include:

  1. Account Information: Details associated with your user account, such as username, password, and profile settings.
  2. Payment Information: Credit card details, billing address, and payment transaction records.
  3. Financial Information: Records of purchases, order history, and financial transactions processed through our platform.
  4. Purchase Information: Product selection, purchase frequency, and order quantities.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, used for analytics and personalization.
  6. Location Data: GPS coordinates or other location-based services data, if enabled by you.
  7. Feedback: Reviews, ratings, comments, and suggestions provided by users.
  8. Social Media Information: Data obtained from social media platforms when users choose to connect their accounts with ours.
  9. Product Information: Details about products viewed or purchased on our site, including product preferences and browsing behavior.

We gather this data through direct user input, system logs, and tracking technologies. Additionally, we may receive Personal Data from third-party sources who have obtained consent to share such information.

Cookies

Tile Sealing uses cookies to enhance user experience and improve our services. Cookies are small text files stored on your device by our website or third-party services, categorized as:

  1. Strictly Necessary: Essential for website functionality, ensuring basic interactions work correctly.
  2. Preference: Remembering user preferences, language settings, and display options.
  3. Analytics: Tracking site usage, gathering statistical data, and improving our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain Personal Data for the duration required by law or for the specific purpose it was collected. Once this period elapses, the data is securely deleted or anonymized to prevent direct identification.

Security Measures

Tile Sealing has implemented robust organizational and technical safeguards to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. These include encrypted communication channels and secure third-party processing partners who adhere to strict privacy protocols.

Children’s Privacy

Our services are not intended for individuals under the age of 18 (or the legal age limit in your jurisdiction). We do not knowingly collect or store Personal Data from children, and any such data will be deleted if discovered.

Your Rights

Depending on your location, you may have specific rights regarding your Personal Data, including:

  • Access, rectification, erasure (right to be forgotten), restriction of processing, data portability.
  • Right to object to the processing of your data.
  • Non-discrimination in our services based on certain personal characteristics.
  • The right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights or seek further information, please contact our Privacy Team via the channels provided below.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be posted on this page, ensuring you are always informed about how we handle your data.

Contact Information

For privacy-related inquiries, unsubscribe requests, or feedback, please contact us: